Stay at Best Western Heartland Inn in Mattoon, IL. Enjoy free Wi-Fi, breakfast, parking, and easy access to Douglas-Hart Nature Center and Fox Ridge State Park.
Visitors frequently highlight the friendly staff and cleanliness, alongside a highly valued breakfast experience. Practical amenities meet basic needs, while some limitations like the absence of a pool are noted upfront.
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Rooms, shared spaces, dining and exterior — grouped so you can skim quickly.
Best Western Heartland Inn offers a practical stay option in Mattoon, IL, featuring basic amenities suited for travelers seeking convenience and comfort. The hotel provides free Wi-Fi, complimentary breakfast, and free parking, along with accessibility features and a fitness center. Although there is no pool or on-site restaurant, the property is pet- and kid-friendly, making it suitable for families and those traveling with animals.
Rooms are air-conditioned and described by guests as clean and comfortable, with functional features such as refrigerators appreciated during extended stays. While the pool is currently out of service, the hotel maintains a smoke-free environment and attentive staff noted for their friendliness and helpfulness, including personalized touches at breakfast as reported by multiple guests. Some minor maintenance issues have been mentioned but do not seem to detract significantly from most visitors' experiences.
Located at 1416 Broadway Ave E, the hotel benefits from proximity to local attractions like Douglas-Hart Nature Center, Lincoln Log Cabin, and Fox Ridge State Park, all popular for outdoor activities and sightseeing. The setting is convenient for travelers arriving via nearby Willard and Decatur airports, reachable within approximately an hour by car. The hotel’s position also places it near several other lodging options, offering alternatives within walking distance.
This property suits visitors who prioritize easy access to local recreation and practical services over on-site dining or luxury amenities. Guests traveling through the region, families, and those on longer work assignments might find this hotel a reasonable base given its combination of modest facilities and generally positive service reviews.
The short version: what's available day-to-day, and the key practical details most travelers search for.
Reviews from travelers who stayed here in the last 12 months, grouped to help you spot the pattern quickly.
My two-week stay at Best Western was nothing short of exceptional. From the moment I stepped in, the front desk staff set the tone with their warm and welcoming demeanor. Celeste, the manager, embodied professionalism and kindness, ensuring every aspect of my stay was seamless. The breakfast served was not just a meal but an experience, with a diverse and delicious spread that catered to various preferences. The cleanliness of the rooms was impeccable, reflecting the hotel's commitment to hygiene. The overall service was outstanding, making my extended stay a delight. Best Western's attention to detail and the personal touch provided by Celeste and her team truly made this hotel stand out. I highly recommend this establishment to anyone seeking a top-notch hospitality experience.
Right off the highway but you couldn’t hear any noise from the traffic. We arrived around 9pm and greeted with a big smile by a friendly staff Member Megan. She explained everything quickly got us checked in and off to our room we went. 7am we went down to breakfast and again greeted by a very friendly male staff member ( I didn’t get his name) the breakfast far exceeded others we’ve had during our travels. Clean, comfortable, a great nights sleep feeling safe I would give them 10 stars if I could!
Good variety of items for breakfast. Manager even made eggs for us when she learned of food allergies. Rooms were very clean. Bathtub floor was peeling but everything else was perfect. Pool was out of order. Location worked great for us as we were traveling through. Would definitely stay again.
We had a great stay at Best Western! Our room was clean and quiet. The breakfast was delicious. We had eggs, sausage, bacon, waffles, a variety of pastries, bagels, good coffee, cereal, juices and at least one other thing that I can't remember right now. Rose at the front desk was incredibly helpful and friendly. We would definitely stay there again. The pool was closed, but they told us that when we made our reservation and we hadn't planned to swim anyway.
The Old Mattoon HI (now Heartland Inn) is a very nice BW property. Rooms were clean, updated, and comfortable... w a terrific refrigerator, which is nice for a long wkend stay. Breakfast was available. I'd definitely stay again
I booked a room for 3 nights here and I have to say it was one of the most pleasant stays I’ve had. Staff is super friendly ,breakfast was delicious! They are very accommodating,I will absolutely stay here again.
Staff were kind and welcoming. Breakfast was great and as an added bonus they had the best coffee machine with lattes and flavored coffees! The tub in our room wouldn’t plug so they quickly found us another room when it couldn’t be fixed. Would definitely stay again on our travels!
Stayed here for 2 weeks for work. The hotel staff was great. The manager Celeste was amazing always helpful and making sure everything good. The breakfast is good ate every morning after work. It's literally by alot of stores and food places. Which you can walk to especially when the weather is warm outside. The whole staff was Amazing even when we kept losing our keys. They were always helpful with no attitude which is great.
Based on sightseeing, recreation, and getting around
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